Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 14 Aug 2020 09:01:58 +0000

Hi Shivani Rani,  
  The following message composed by you on ticket 1382555 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Fariza,   Thank you for contacting us.     With reference to order no #9796736177   We would like to inform you that we have processed the refund on 13 Aug, 2020.  The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.  Feel free to reach out to us if you need any further assistance.  Your friends, The Support Team