Subject: Ticket Assigned - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 14 Aug 2020 06:33:37 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery My order paid for on 8th August...is still not ready 

Why is there such a delay after I have already paid for this?
#8396421572
Please advise? https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1382508