Subject: New Reply Received - Re: Order confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 13 Aug 2020 17:46:54 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: 	Order confirmed!  Ticket comment <div>Good day,</div>
<div>Thank you for quick response in my email.The picture below is the item I received.No design at all.</div>
<img class="ymail-preserve-class inline-image-guid-8713FF98-2D34-4576-8B7B-FAD7B7F32D0D rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzNzA4OTU5MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jh_lhMlkCnTtpdpKSo44JrbiJFitLiDIIgsz1GHonBA" alt="Inline image" style="width: 100%"><div><br></div>
<img class="ymail-preserve-class inline-image-guid-DDC4F75A-072E-4CAB-BD67-893057B5877E rte-inline-saved-image" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzNzA4OTU5NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.mrkZKHCZBGCbnwdHEL34Ol3sKpxZVmMoFgeTGhPxcxw" alt="Inline image" style="width: 100%"><div><br></div>
<span id="yahoo-rte-cursor-span"></span><br><br><br><a href="https://overview.mail.yahoo.com/?.src=iOS" rel="noreferrer">Sent from Yahoo Mail for iPhone</a><br><br><div class="yahoo-quoted-begin" style="font-size: 15px; color: #715FFA; padding-top: 15px; margin-top: 0"></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thursday, August 13, 2020, 3:43 PM, Centrepoint &lt;[email-masked]&gt; wrote:</div>
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<div id="yiv0742448081"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Rizalie​,</div>
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<div>Thank you for getting in touch with us.</div>
<div><div dir="ltr" style=""><div><div dir="ltr"> <br style="">With reference to order no #6214801412<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div>This
 is really unfortunate that you had received a wrong item in your 
purchase with us. We understand that you are sceptical about your future
 purchases. </div>

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<div>We would also request you to provide us some snapshots of the wrong item you received.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1379015