Subject: New Reply Received - Re: Thank you for collecting your order
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Thu, 13 Aug 2020 12:42:37 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div><div dir="auto">Hi can I return it on Centrepoint in city Center Meaisem it’s near to my place.</div></div>
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<div>On Thu, Aug 13, 2020 at 4:37 PM Lifestyle &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<br><br><div><div>Hi Lourgen,<br><br><br><br>
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<br><br><div>Thank you for getting in touch with us.<br> <br>With reference to order no #9795969590<br><br>We sincerely apologise for the inconvenience caused to you. <br><br>We would like to inform you that you can either you can return the item to the store or you can share your complete collection address so that we can arrange collection.</div>
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<br><br><div>You can now drop off your return to any (Lifestyle) store across the UAE. Here’s what you need to do.<br><br>· Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Lifestyle) store in the UAE.<br><br>· Hand over your return: An authorised staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.<br><br>· Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.<br><br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1379068