Subject: Email was not delivered to [email-masked]
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 13 Aug 2020 10:59:37 +0000

Hi Shivani Rani,  
  The following message composed by you on ticket 1371472 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Team,  Problem Statement: Late Shipping Order Date : Aug 1, 2020 Order ID: 9795138301  Assistance Required: Need Urgent Shipping  Issue Description: Customer placed order on 1 Aug and till now she has not received the order. As per the hybris the order status is "SUBMITTED_TO_WAREHOUSE"  Kindly check and shipped the order as soon as possible.  Thank you for your help!  Regards, Shivani