Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 13 Aug 2020 09:45:06 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7695658484 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  97336797006            01:32 PM, 13th Aug                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           01:33 PM, 13th Aug                     hi                    im really disappointed for my order No 7695658484, 3 times i contacted with the call service and still not completing my order           01:35 PM, 13th Aug                     hi                    place the order on date 4/Aug and still its processing           01:36 PM, 13th Aug                   Shivani                    We sincerely apologies for the inconvenience caused to you.           01:36 PM, 13th Aug                   Shivani                    May I request you to please stay on-hold while I retrieve the information.           01:36 PM, 13th Aug                     hi                    yesterday i placed another order and its shipped today, and the previous oredr which is placed on 4/Aug still processing           01:37 PM, 13th Aug                   Shivani                    We will forward your issue to our concern team.           01:37 PM, 13th Aug                   Shivani                    And we will update you on your email           01:38 PM, 13th Aug                   Shivani                    Is there anything else I can help you with?            01:38 PM, 13th Aug                     hi                    3 times i contacted with the agent and informed me he same (will forward the issue to he concern department)           01:39 PM, 13th Aug                     hi                    but until now nothing change           01:39 PM, 13th Aug                   Shivani                    We are sorry for the incoverince           01:40 PM, 13th Aug                     hi                    and im still waiting           01:40 PM, 13th Aug                   Shivani                    inconvenience*           01:40 PM, 13th Aug                   Shivani                    We will forwrad your case on priority.           01:40 PM, 13th Aug                   Shivani                    Please allow us some more time.           01:40 PM, 13th Aug                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           01:43 PM, 13th Aug                   Shivani                    Hi, 

Looks like we are not connected. 

Please feel free to reach out to us.

Thank you for shopping with us.           01:44 PM, 13th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1382985