Subject: Ticket Assigned - Delivery
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 13 Aug 2020 06:57:05 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Delivery Order# 6490586343

I haven't received refund against the subject order which wasn't delivered to me.
I'm waiting for refund since May-2020. https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1381852