Subject: New Reply Received - Re: Return item #9776945737
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 12 Aug 2020 19:21:40 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Return item #9776945737  Ticket comment <div dir="auto">Hi there<div dir="auto">Any update on this?</div>
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<div dir="auto">Shady</div>
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<div>On Tue, Aug 11, 2020, 12:33 PM shady ahmed hassan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="auto">Address: 3 Al quds street, Al Zayed building near Al Amina hospital, Al rashdiya, Ajman<div dir="auto"><br></div>
<div dir="auto">Phone no.: +971 509391386</div>
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<div dir="ltr" class="gmail_attr">On Tue, Aug 11, 2020, 12:22 PM Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Shady,</div>
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Thank you for getting in touch with us.<br>
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We are truly sorry to hear that our courier team failed to pickup the items from you. This is surely not the experience we want our customers to have when they shop with us. Our return and refunds are always meant to be a hassle free process. <br>
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<div>We can understand your frustration here. We would request you to please share your complete address and contact number so that we can create the return request for the item again.</div>
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<div>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team<br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1373068