Subject: New Reply Received - Fetchr Support \ Ticket #1978316 \ Child ticket
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 12 Aug 2020 14:11:51 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Fetchr Support \ Ticket #1978316 \ Child ticket  Ticket comment <div class="WordSection1">
<div class="MsoNormal">Hi Jessie </div>
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<div class="MsoNormal">Kindly assist in the below mentioned request. </div>
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<div class="MsoNormal">Thank you</div>
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<div class="MsoNormal">Nayan </div>
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<div>From: Mohamed Abdel Monem Ismail &lt;[email-masked]&gt; <br>
<b>Sent:</b> Wednesday, August 12, 2020 6:10 PM<br>
<b>To:</b> [email-masked]<br>
<b>Cc:</b> K Nayan &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Fetchr Support \ Child ticket \ Ticket [#1978316] Updated</div>
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<b><i><span style="font-size:13.5pt;color:indianred">External email sender, please take precaution.</span></i></b><span style="color:indianred"></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica Neue"'>Hi Team/Nayan,</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.0pt;font-family:"Helvetica Neue"'>    Please assist in here.<br>
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Check your ticket status at: <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffetchrsupport.freshdesk.com%2Fpublic%2Ftickets%2F43a59391c5f98dac14bce9ac0604f7a35bea898fcb7fe7c3bb183ed990967d69&amp;data=02%7C01%7Ck.nayan%40landmarkgroup.com%7C5ebeb61d34fc4b1b13d508d83ec97715%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637328382291969255&amp;sdata=19FY7xSdWD2%2FzzupFBbXsN6zvfL%2FZyovYlrx1TKBohA%3D&amp;reserved=0" rel="noreferrer">https://fetchrsupport.freshdesk.com/public/tickets/43a59391c5f98dac14bce9ac0604f7a35bea898fcb7fe7c3bb183ed990967d69</a></span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica Neue"'>Regards,</span></div>
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<b><span style='font-family:"Arial",sans-serif;color:#999999'>Mohamed Abdel Monem Ismail</span></b><span style='font-family:"Arial",sans-serif'>
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<b><span style='font-family:"Arial",sans-serif;color:#999999'>  </span></b><span class="current"><span style='font-family:"Arial",sans-serif;color:black;background:#FEFEFE'>Client Support Coordinator</span></span><span class="current"><span style='font-family:"Arial",sans-serif;color:#9B929F;background:#FEFEFE'> </span></span><span style='font-family:"Arial",sans-serif'></span>
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<span style='font-family:"Arial",sans-serif'>Zoom: Mohamed Monem Skype: </span><span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#9B929F;background:#FEFEFE'>Mohamed MN3M</span><span style='font-family:"Arial",sans-serif'> 
 Mail: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">abdel.m@fet</a>chr.us Website: <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.fetchr.us%2F&amp;data=02%7C01%7Ck.nayan%40landmarkgroup.com%7C5ebeb61d34fc4b1b13d508d83ec97715%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637328382291974231&amp;sdata=UT4guDy2gj5etyzvo7%2B5a497ARg9Ds2ok%2FPbVHCHqsg%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style="color:#1155CC">www.fetchr.us</span></a>
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<span style='font-size:10.0pt;font-family:"Helvetica Neue"'>On Tue, Aug 11 at 6:51 PM
<span class="separator">, Mohamed Abdel Monem Ismail &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica Neue"'>Hi Team,</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.0pt;font-family:"Helvetica Neue"'>    Please we need your urgent input here.<br>
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Check your ticket status at: <a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffetchrsupport.freshdesk.com%2Fpublic%2Ftickets%2F43a59391c5f98dac14bce9ac0604f7a35bea898fcb7fe7c3bb183ed990967d69&amp;data=02%7C01%7Ck.nayan%40landmarkgroup.com%7C5ebeb61d34fc4b1b13d508d83ec97715%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637328382292004106&amp;sdata=Yn3HtsHLVZCdnQsZxGP2l3HyGh0Bz8IYmQVqv8ohiik%3D&amp;reserved=0" rel="noreferrer">https://fetchrsupport.freshdesk.com/public/tickets/43a59391c5f98dac14bce9ac0604f7a35bea898fcb7fe7c3bb183ed990967d69</a></span></div>
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<b><span style='font-family:"Arial",sans-serif;color:#999999'>Mohamed Abdel Monem Ismail</span></b><span style='font-family:"Arial",sans-serif'>
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<b><span style='font-family:"Arial",sans-serif;color:#999999'>  </span></b><span class="current"><span style='font-family:"Arial",sans-serif;color:black;background:#FEFEFE'>Client Support Coordinator</span></span><span class="current"><span style='font-family:"Arial",sans-serif;color:#9B929F;background:#FEFEFE'> </span></span><span style='font-family:"Arial",sans-serif'>
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<span style='font-family:"Arial",sans-serif'>Zoom: Mohamed Monem Skype: </span><span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#9B929F;background:#FEFEFE'>Mohamed MN3M</span><span style='font-family:"Arial",sans-serif'> 
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica Neue"'>On Mon, Aug 10 at 5:51 PM , Bosaina Nasser &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica Neue"'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica Neue"'>Kind Reminder.</span></div>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.0pt;font-family:"Helvetica Neue"'>    Please share the order total amount for the mentioned order.<br>
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Order ID:9777625735<br>
Tracking ID:34165022502750 <br>
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<b><span style='font-size:9.5pt;font-family:"Arial",sans-serif;color:#D99694;background:white'>Bosaina Nasser</span></b><strong><span style='font-family:"Arial",sans-serif'>  Client Support Coordinator.</span></strong><span style='font-family:"Arial",sans-serif'>
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</span><em><b><span style='font-size:9.5pt;font-family:"Arial",sans-serif;color:#FF9900'>Do your best to achieve your goal</span></b></em><b><span style='font-size:9.5pt;font-family:"Georgia",serif;color:#FF7B47'><br>
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<span style='font-size:10.0pt;font-family:"Helvetica Neue"'>On Thu, Aug 6 at 11:37 AM
<span class="separator">, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica Neue"'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica Neue"'>    Please check the order that the customer stating that she didn't receive it and the added proof is fake so please check to share the POD ASAP.</span></div>
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<strong><span style="font-size:10.5pt;font-family:-apple-system;color:#183247">34165022502750</span></strong><span style='font-size:10.0pt;font-family:"Helvetica Neue"'></span>
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<div class="MsoNormal"><span style='font-size:10.0pt;font-family:"Helvetica Neue"'>To view the entire conversation, click
<a href="https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ffetchrsupport.freshdesk.com%2Fpublic%2Ftickets%2F43a59391c5f98dac14bce9ac0604f7a35bea898fcb7fe7c3bb183ed990967d69&amp;data=02%7C01%7Ck.nayan%40landmarkgroup.com%7C5ebeb61d34fc4b1b13d508d83ec97715%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637328382292053884&amp;sdata=Jp5W24cPxtKOr6EwwScntJ%2F34PFZWM1xsnYrdeRSa50%3D&amp;reserved=0" rel="noreferrer">
https://fetchrsupport.freshdesk.com/public/tickets/43a59391c5f98dac14bce9ac0604f7a35bea898fcb7fe7c3bb183ed990967d69</a></span></div>
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<b><span style='font-family:"Arial",sans-serif;color:#999999'>Mohamed Abdel Monem Ismail</span></b><span style='font-family:"Arial",sans-serif'>
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<b><span style='font-family:"Arial",sans-serif;color:#999999'>  </span></b><span class="current"><span style='font-family:"Arial",sans-serif;color:black;background:#FEFEFE'>Client Support Coordinator</span></span><span class="current"><span style='font-family:"Arial",sans-serif;color:#9B929F;background:#FEFEFE'> </span></span><span style='font-family:"Arial",sans-serif'></span>
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<span style='font-family:"Arial",sans-serif'>Zoom: Mohamed Monem Skype: </span><span style='font-size:8.5pt;font-family:"Arial",sans-serif;color:#9B929F;background:#FEFEFE'>Mohamed MN3M</span><span style='font-family:"Arial",sans-serif'> 
 Mail: <a href="mailto:[email-masked]" target="_blank" rel="noreferrer">abdel.m@fet</a>chr.us Website: <a href="https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.fetchr.us%2F&amp;data=02%7C01%7Ck.nayan%40landmarkgroup.com%7C5ebeb61d34fc4b1b13d508d83ec97715%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637328382292058866&amp;sdata=%2FRk5HcY3qKB3L16UeK2%2FfAUquiVPR35rWTRBYWtWi08%3D&amp;reserved=0" target="_blank" rel="noreferrer"><span style="color:#1155CC">www.fetchr.us</span></a>
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<span style='font-size:10.0pt;font-family:"Helvetica Neue"'>On Thu, Aug 6 at 11:22 AM
<span class="separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<span lang="AR-SA" style="font-size:10.5pt">عميلنا العزيز.</span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"></span>
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<span dir="RTL"></span><span dir="RTL"></span><span lang="AR-SA" style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span> </span>
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<span lang="AR-SA" style="font-size:10.5pt">نشكركم على التواصل معنا.</span>
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<span lang="AR-SA" style="font-size:10.5pt">نعتذر عن الرد المتأخر على بريدك الإلكتروني ،حيث نتلقي الكثير من  الاستفسارات بسبب الوضع الحالي المستمر.</span>
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<span lang="AR-SA" style="font-size:10.5pt">نعمل باستمرار على تحديث قسم " تحديثات الأعمال " ضمن صفحات "مركز المساعدة" الخاصة بنا ، نقترح عليك زيارة الصفحة للحصول على معلومات اخر التحديثات.</span>
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<span lang="AR-SA" style="font-size:10.5pt">للشحن،</span>
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<span lang="AR-SA" style="font-size:10.5pt">إذا كنت تتبع شحن وتوصيل طلبك ، فالرجاء زيارة قسم "تحديث الأعمال" على الموقع الالكتروني الخاص بنا للاطلاع على اخر تحديث لايام التوصيل لاستلام طلبك.</span>
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<span lang="AR-SA" style="font-size:10.5pt">يمكنك أيضًا تتبع طلباتك ضمن "سجل الطلبات" في حسابك.</span>
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<span lang="AR-SA" style="font-size:10.5pt">للإرجاع،</span>
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<span lang="AR-SA" style="font-size:10.5pt">نظرا للظروف الراهنة , يتعذر علينا موقتا اجراء اي عميلة استلام وارجاع لطلبات الاجراع عبر شريك الشحن</span><span dir="LTR"></span><span dir="LTR"></span><span dir="LTR" style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>.
  </span><span dir="RTL"></span><span dir="RTL"></span><span style="font-size:10.5pt"><span dir="RTL"></span><span dir="RTL"></span>
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<span lang="AR-SA" style="font-size:10.5pt">الإمارات العربية المتحدة – العودة إلى المتاجر مقبولة في جميع متاجرنا</span>
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<span lang="AR-SA" style="font-size:10.5pt">المملكة العربية السعودية – تُقبل العودة إلى المتاجر في جميع متاجرنا</span>
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<span lang="AR-SA" style="font-size:10.5pt">الكويت والبحرين – نحن لا نقبل حاليًا العوائد بسبب القيود الرسمية</span>
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<span lang="AR-SA" style="font-size:10.5pt">نقترح عليك دائما مراجعة إالأسئلة الشائعة عن طريق زيارة مركز المساعدة على مواقعنا.</span>
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<span lang="AR-SA" style="font-size:10.5pt">إذا لم نتكمن من الرد على استفسارك، من فضلك
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</span></a>واتباع التعليمات خطوة بخطوة لتزويدنا بمزيد من التفاصيل حول استفسارك.</span>
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<span lang="AR-SA" style="font-size:10.5pt">رجاءا لا ترد على هذه الرسالة . يرجى النقر على الرابط أعلاه إذا كنت ترغب في الاتصال بنا مرة أخرى لاستفسارك.</span>
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<span lang="AR-SA" style="font-size:10.5pt">أصدقائك ،</span>
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<span lang="AR-SA" style="font-size:10.5pt">فريق الدعم</span>
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<span dir="LTR"></span><span dir="LTR"></span><span style="font-size:10.5pt;font-family:-apple-system"><span dir="LTR"></span><span dir="LTR"></span>-————</span><span lang="AR-SA" dir="RTL" style="font-size:10.5pt"></span>
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<div class="MsoNormal"><span style="font-size:10.5pt;font-family:-apple-system">Your friends,</span></div>
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