Subject: New Reply Received - Fetchr Support \ Ticket #1978316 \ Child ticket
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 12 Aug 2020 14:10:30 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Fetchr Support \ Ticket #1978316 \ Child ticket  Ticket comment <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
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<div dir="ltr">Hi Team/Nayan,</div>
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<div dir="ltr">    Please assist in here.<br><br>Check your ticket status at: <a href="https://fetchrsupport.freshdesk.com/public/tickets/43a59391c5f98dac14bce9ac0604f7a35bea898fcb7fe7c3bb183ed990967d69" rel="noreferrer">https://fetchrsupport.freshdesk.com/public/tickets/43a59391c5f98dac14bce9ac0604f7a35bea898fcb7fe7c3bb183ed990967d69</a><br><br>
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<div>Regards,</div>

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<b style="color: rgb(153, 153, 153)">Mohamed Abdel Monem Ismail</b>
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<b style="color: rgb(153, 153, 153)">  </b><span class="current" style="font-family: arial, serif; line-height: 15px; background-color: rgb(254, 254, 254)">Client Support Coordinator<span style="color: rgb(155, 146, 159)"> </span></span><br>
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<div class="current">Zoom: Mohamed Monem <span>Skype: </span><span style="color: rgb(155, 146, 159); font-family: arial, serif; font-size: 11px; background-color: rgb(254, 254, 254)">Mohamed MN3M</span><span>  Mail: </span><a class="current" href="mailto:[email-masked]" rel="noreferrer" target="_blank">abdel.m@fet</a>chr.us<span> Website: </span><a href="http://www.fetchr.us/" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank">www.fetchr.us</a>
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            <blockquote class="freshdesk_quote">
              On
              Tue, Aug 11 at  6:51 PM
              <span class="separator">,  Mohamed Abdel Monem Ismail &lt;[email-masked]&gt;  wrote:
              <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
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<div dir="ltr">Hi Team,</div>
<div dir="ltr"><br></div>
<div dir="ltr">    Please we need your urgent input here.<br><br>Check your ticket status at: <a href="https://fetchrsupport.freshdesk.com/public/tickets/43a59391c5f98dac14bce9ac0604f7a35bea898fcb7fe7c3bb183ed990967d69" rel="noreferrer">https://fetchrsupport.freshdesk.com/public/tickets/43a59391c5f98dac14bce9ac0604f7a35bea898fcb7fe7c3bb183ed990967d69</a><br><br>
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<div>Regards,</div>

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<b style="color: rgb(153, 153, 153)">Mohamed Abdel Monem Ismail</b>
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<b style="color: rgb(153, 153, 153)">  </b><span class="current" style="font-family: arial, serif; line-height: 15px; background-color: rgb(254, 254, 254)">Client Support Coordinator<span style="color: rgb(155, 146, 159)"> </span></span>
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<div class="current">Zoom: Mohamed Monem <span>Skype: </span><span style="color: rgb(155, 146, 159); font-family: arial, serif; font-size: 11px; background-color: rgb(254, 254, 254)">Mohamed MN3M</span><span>  Mail: </span><a class="current" href="mailto:[email-masked]" rel="noreferrer" target="_blank">abdel.m@fet</a>chr.us<span> Website: </span><a href="http://www.fetchr.us/" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank">www.fetchr.us</a>
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            <blockquote class="freshdesk_quote">
              On
              Mon, Aug 10 at  5:51 PM
              <span class="separator"></span>,  Bosaina Nasser &lt;[email-masked]&gt;  wrote:
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<div dir="ltr">+</div>
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<div dir="ltr">Hi Team,</div>
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<div dir="ltr">Kind Reminder.</div>
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<div dir="ltr">    Please share the order total amount for the mentioned order.<br><br>Order ID:9777625735<br>Tracking ID:34165022502750 <br><br><br>
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<div><div>With sincere thanks,</div></div>
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<b style="font-size: 12.8px"><span style="background-color: rgb(255, 255, 255)"><span style="color: rgb(217, 150, 148)">Bosaina Nasser</span></span></b><strong>  Client Support Coordinator.</strong>
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<a href="https://itunes.apple.com/ae/app/fetchr-package-pickup-payments/id970996178?mt=8" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img width="32" height="57" alt="" src="https://ci3.googleusercontent.com/proxy/Dsrpgxl-SlneWf2lpOvpJvLP34RfVEFBVMfslAR4T6GaOwJfYi7B_ls0DQqydULrdTu8TJHa-NV8JRMYlj8BRBXTzeMtiv9T16UvqduaujaujcpwdQ3N3usFeNF_7OEMy9sRega3QHoSyXENQx-LWqQRLxLn-cEdcoS_bPVBRf9gsSPhu8XEHn8WvrYun-ZNWWD8N_uXx7Cmnio=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcUmxCWV9YcVdzODA&amp;revid=0BxdMZghf4qjcRHZPMnVyQmhjWTNQdCs2VEs5QSt6TnNGeVlJPQ"></a><a href="https://play.google.com/store/apps/details?id=com.fetchr.customerapp&amp;hl=en" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img width="31" height="58" alt="" src="https://ci3.googleusercontent.com/proxy/WSjvEVF0O7Q6Xy5_m_RA9galHCZWGuN-hTbtJDIgidyhUbT56VnqY5UWPSDKlFpGohFFKElvWVXOmReDUUUiTP72wkvtoQc-aXFMGaXIwqYdd3AlwPqnxbtBnOTgYQ3xYy9fyr85elmQcZpwWFzLdkMWz6L36ZupSUihW8Wgj3Cm-oQpzIl-0loCsY4nA261Vj3SiprnjyXEXdg=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcWHNpQjgzeG1LTTQ&amp;revid=0BxdMZghf4qjcSklZVm5RQkdsMUMrRnVhRTlROHlTaW9IS1NvPQ"></a><a href="https://www.facebook.com/fetchr.shiphappy/?fref=ts" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img width="32" height="58" alt="" src="https://ci5.googleusercontent.com/proxy/tM2wHFzfDluw56QpWr1dYRJwiH_6HjapVTTfGk9S_5Dmd-UsO2JWG6xE9ipGZ1rUUc_oqI-HhUCMV-GGbsviV5rDVSTDLD4ezxSbJiaUKOem1hfmDeiG-mx1XFQgkXzIiCAcbz38y_9iGZxmUprqDexzBVLNIHF7gaG1F7UnrhlRPzYflStNq6CYLXTSbY6v9VPq4GG-mxdl_vM=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcZFE2cDVmYWRnVHc&amp;revid=0BxdMZghf4qjcSmY3YTgrWlVuYUF1TVRLZlg5Rk9mc1hGaTRvPQ"></a><a href="https://www.instagram.com/fetchr/?hl=en" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img width="32" height="59" alt="" src="https://ci5.googleusercontent.com/proxy/e3kUSw3OoGQdfUebuL8WBTtFVvxjXkK9rgXXcILrJ15tRD39PV2axlWx40nyxaFrgbZbgiWefmon22Z5ump4cDiUhHDmQ0iPdAdKXZqTi-WLZr5w6GQoLf_GUiXfmNqIHQGmWDNkprhwFxkZ0nMMv8JR5VcRUmamaRV8LBpUCQ0sKeNkl9wNIWl7vOeu_9KsbR4gF2PQKgkPN40=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcWVVEdlUzaVJ5ZEE&amp;revid=0BxdMZghf4qjcRmJZMnFPUmQybkVMU3dmTnNFelJ0OUlKcHcwPQ"></a><a href="https://www.linkedin.com/company/fetchr" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img width="33" height="58" alt="" src="https://ci6.googleusercontent.com/proxy/XX2_3DdO8e4se3UaCzRuhRz8W0mojnXUtRLGbdVgCJPBf1k-ifjFIb-YOJy0_JNU3jwwqN1mALjVKRm52YXRtfTc0VJis_cd_GKkcZm9YM-8N_3FMOG2Z0nX-bgzKy8ZwShnp3Z-wKWl7fvq0476vTfDDGDFqOG6npAr-TDOa3qSeFNAONzPSviHbqScyk6p34Zfp6_qeRGzvQc=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcdnlXUnlWaEM4T1E&amp;revid=0BxdMZghf4qjcSjlHaTdoN09HdFFvN0RGa2g4NXVJYjdBeXdNPQ"></a><a href="https://twitter.com/fetchr" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img width="33" height="59" alt="" src="https://ci4.googleusercontent.com/proxy/E2MPsdGf948C2frNIJ65PfYf-nHG0fXg4RRAIaGbG9gcC1YsLusQbNB1vQbBJhDjEcxV459dms7nHVtxarqqjNffvFwhhehfSheq4mq6BYaIaKqr7825YZ9iyW67MhTcfba5INDge1mMjNvrnEDBx1ahOjr-ndGGKjBp9KS02kbvaVgI3aUsXKGSBDc47FAylZH8jJNCH1jO1-s=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcV0lIbDVlek5GblE&amp;revid=0BxdMZghf4qjcamlZY2xPWUhSVTZWZEtyWFZRenZyOU82UkdRPQ"></a><br><b style="color: rgb(34, 34, 34); font-size: 12.8px"><span style="color: rgb(255, 153, 0)"><em>Do your best to achieve your goal</em></span></b><b style="color: rgb(34, 34, 34); font-size: 12.8px"><span style="font-family: georgia, serif; color: rgb(255, 123, 71); background-image: initial; background-position: initial; background-repeat: initial"><br></span></b><br><br>
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<div class="freshdesk_quote">
            <blockquote class="freshdesk_quote">
              On
              Thu, Aug 6 at 11:37 AM
              <span class="separator">,   &lt;[email-masked]&gt;  wrote:
              <div style="font-family:Helvetica Neue, Helvetica, Arial, sans-serif; font-size:13px">
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<div dir="ltr" style='font-family: "Helvetica Neue", Helvetica, Arial, sans-serif, "Helvetica Neue", Helvetica, Arial, sans-serif'>Hi Team,</div>
<div><br></div>
<div dir="ltr">    Please check the order that the customer stating that she didn't receive it and the added proof is fake so please check to share the POD ASAP.</div>
<div><br></div>
<div><span dir="ltr" style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'><strong dir="ltr">34165022502750</strong></span></div>
<div>
<span dir="ltr" style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'>​</span><br>
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<span dir="ltr" style='color: rgb(24, 50, 71); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px;  text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none'><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6OTEwODM1MjE2OSwiZG9tYWluIjoiZmV0Y2hyc3VwcG9ydC5mcmVzaGRlc2suY29tIiwiYWNjb3VudF9pZCI6MzAxMjkwfQ.Ld1NIOz6oTcn9WLApqkKH-4V9C0E6Vxb3jn_i5fkK5I" style="width: auto; display: block; vertical-align: top; margin: 5px auto 5px 0px; text-align: left" data-id="9108352169"></span><br>
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<div style='font-family: "Helvetica Neue", Helvetica, Arial, sans-serif, "Helvetica Neue", Helvetica, Arial, sans-serif'>To view the entire conversation, click <a href="https://fetchrsupport.freshdesk.com/public/tickets/43a59391c5f98dac14bce9ac0604f7a35bea898fcb7fe7c3bb183ed990967d69" rel="noreferrer">https://fetchrsupport.freshdesk.com/public/tickets/43a59391c5f98dac14bce9ac0604f7a35bea898fcb7fe7c3bb183ed990967d69</a><br>
</div>
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<div dir="ltr">
<div>Regards,</div>
<div></div>
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<td style="font-family: arial, sans-serif; font-size: 12px" width="118"><img src="https://ci3.googleusercontent.com/proxy/AQtqx68irFonPkezTD3NGojoLhDl6b1NYLzpB2POmUf38arUTXmJuQVUKzDCZXfGiac3yzOg7YQ2l4YGsPE5zGlyLI_wgZpgoI81I7cBmg0L82_zPoDGS8WlHvvAgcfEINLkgT7DV0hkD6O87dZlFLHwPQZpHVN3zXWR94jK1q6tNPDaVor13Q3eGMjMP6BtG_Yp7FfAixlRdIc=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcNjZWcjl0ZFFuZlE&amp;revid=0BxdMZghf4qjcZURRWnd5UFVnemJyZjRGbVp6MVhWYXpIcTZjPQ" width="96" height="25"></td>
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<b style="color: rgb(153, 153, 153)">Mohamed Abdel Monem Ismail</b><div></div>
<div>
<b style="color: rgb(153, 153, 153)">  </b><span class="current" style="font-family: arial, serif; line-height: 15px; background-color: rgb(254, 254, 254)">Client Support Coordinator<span style="color: rgb(155, 146, 159)"> </span></span><br>
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<div class="current">Zoom: Mohamed Monem <span>Skype: </span><span style="color: rgb(155, 146, 159); font-family: arial, serif; font-size: 11px; background-color: rgb(254, 254, 254)">Mohamed MN3M</span><span>  Mail: </span><a class="current" href="mailto:[email-masked]" rel="noreferrer" target="_blank">abdel.m@fet</a>chr.us<span> Website: </span><a href="http://www.fetchr.us/" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank">www.fetchr.us</a>
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<a href="https://itunes.apple.com/ae/app/fetchr-package-pickup-payments/id970996178?mt=8" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci3.googleusercontent.com/proxy/Dsrpgxl-SlneWf2lpOvpJvLP34RfVEFBVMfslAR4T6GaOwJfYi7B_ls0DQqydULrdTu8TJHa-NV8JRMYlj8BRBXTzeMtiv9T16UvqduaujaujcpwdQ3N3usFeNF_7OEMy9sRega3QHoSyXENQx-LWqQRLxLn-cEdcoS_bPVBRf9gsSPhu8XEHn8WvrYun-ZNWWD8N_uXx7Cmnio=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcUmxCWV9YcVdzODA&amp;revid=0BxdMZghf4qjcRHZPMnVyQmhjWTNQdCs2VEs5QSt6TnNGeVlJPQ" alt="" width="32" height="57"></a><a href="https://play.google.com/store/apps/details?id=com.fetchr.customerapp&amp;hl=en" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci3.googleusercontent.com/proxy/WSjvEVF0O7Q6Xy5_m_RA9galHCZWGuN-hTbtJDIgidyhUbT56VnqY5UWPSDKlFpGohFFKElvWVXOmReDUUUiTP72wkvtoQc-aXFMGaXIwqYdd3AlwPqnxbtBnOTgYQ3xYy9fyr85elmQcZpwWFzLdkMWz6L36ZupSUihW8Wgj3Cm-oQpzIl-0loCsY4nA261Vj3SiprnjyXEXdg=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcWHNpQjgzeG1LTTQ&amp;revid=0BxdMZghf4qjcSklZVm5RQkdsMUMrRnVhRTlROHlTaW9IS1NvPQ" alt="" width="31" height="58"></a><a href="https://www.facebook.com/fetchr.shiphappy/?fref=ts" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci5.googleusercontent.com/proxy/tM2wHFzfDluw56QpWr1dYRJwiH_6HjapVTTfGk9S_5Dmd-UsO2JWG6xE9ipGZ1rUUc_oqI-HhUCMV-GGbsviV5rDVSTDLD4ezxSbJiaUKOem1hfmDeiG-mx1XFQgkXzIiCAcbz38y_9iGZxmUprqDexzBVLNIHF7gaG1F7UnrhlRPzYflStNq6CYLXTSbY6v9VPq4GG-mxdl_vM=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcZFE2cDVmYWRnVHc&amp;revid=0BxdMZghf4qjcSmY3YTgrWlVuYUF1TVRLZlg5Rk9mc1hGaTRvPQ" alt="" width="32" height="58"></a><a href="https://www.instagram.com/fetchr/?hl=en" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci5.googleusercontent.com/proxy/e3kUSw3OoGQdfUebuL8WBTtFVvxjXkK9rgXXcILrJ15tRD39PV2axlWx40nyxaFrgbZbgiWefmon22Z5ump4cDiUhHDmQ0iPdAdKXZqTi-WLZr5w6GQoLf_GUiXfmNqIHQGmWDNkprhwFxkZ0nMMv8JR5VcRUmamaRV8LBpUCQ0sKeNkl9wNIWl7vOeu_9KsbR4gF2PQKgkPN40=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcWVVEdlUzaVJ5ZEE&amp;revid=0BxdMZghf4qjcRmJZMnFPUmQybkVMU3dmTnNFelJ0OUlKcHcwPQ" alt="" width="32" height="59"></a><a href="https://www.linkedin.com/company/fetchr" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci6.googleusercontent.com/proxy/XX2_3DdO8e4se3UaCzRuhRz8W0mojnXUtRLGbdVgCJPBf1k-ifjFIb-YOJy0_JNU3jwwqN1mALjVKRm52YXRtfTc0VJis_cd_GKkcZm9YM-8N_3FMOG2Z0nX-bgzKy8ZwShnp3Z-wKWl7fvq0476vTfDDGDFqOG6npAr-TDOa3qSeFNAONzPSviHbqScyk6p34Zfp6_qeRGzvQc=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcdnlXUnlWaEM4T1E&amp;revid=0BxdMZghf4qjcSjlHaTdoN09HdFFvN0RGa2g4NXVJYjdBeXdNPQ" alt="" width="33" height="58"></a><a href="https://twitter.com/fetchr" rel="noreferrer" style="color: rgb(17, 85, 204)" target="_blank"><img src="https://ci4.googleusercontent.com/proxy/E2MPsdGf948C2frNIJ65PfYf-nHG0fXg4RRAIaGbG9gcC1YsLusQbNB1vQbBJhDjEcxV459dms7nHVtxarqqjNffvFwhhehfSheq4mq6BYaIaKqr7825YZ9iyW67MhTcfba5INDge1mMjNvrnEDBx1ahOjr-ndGGKjBp9KS02kbvaVgI3aUsXKGSBDc47FAylZH8jJNCH1jO1-s=s0-d-e1-ft#https://docs.google.com/uc?export=download&amp;id=0BxdMZghf4qjcV0lIbDVlek5GblE&amp;revid=0BxdMZghf4qjcamlZY2xPWUhSVTZWZEtyWFZRenZyOU82UkdRPQ" alt="" width="33" height="59"></a>
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<div class="freshdesk_quote">
            <blockquote class="freshdesk_quote">
              On
              Thu, Aug 6 at 11:22 AM
              <span class="separator">,  Babyshop &lt;[email-masked]&gt;  wrote:
              <div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="RTL">عميلنا العزيز.</div>
<div dir="RTL"> </div>
<div dir="RTL">نشكركم على التواصل معنا.</div>
<div dir="RTL"> </div>
<div dir="RTL">نعتذر عن الرد المتأخر على بريدك الإلكتروني ،حيث نتلقي الكثير من  الاستفسارات بسبب الوضع الحالي المستمر.</div>
<div dir="RTL">نعمل باستمرار على تحديث قسم " تحديثات الأعمال " ضمن صفحات "مركز المساعدة" الخاصة بنا ، نقترح عليك زيارة الصفحة للحصول على معلومات اخر التحديثات.</div>
<div dir="RTL"> </div>
<div dir="RTL">للشحن،</div>
<div dir="RTL">إذا كنت تتبع شحن وتوصيل طلبك ، فالرجاء زيارة قسم "تحديث الأعمال" على الموقع الالكتروني الخاص بنا للاطلاع على اخر تحديث لايام التوصيل لاستلام طلبك.</div>
<div dir="RTL">يمكنك أيضًا تتبع طلباتك ضمن "سجل الطلبات" في حسابك.</div>
<div dir="RTL"> </div>
<div dir="RTL">للإرجاع،</div>
<div dir="RTL">نظرا للظروف الراهنة , يتعذر علينا موقتا اجراء اي عميلة استلام وارجاع لطلبات الاجراع عبر شريك الشحن<span dir="LTR">.  </span>
</div>
<div dir="RTL">الإمارات العربية المتحدة – العودة إلى المتاجر مقبولة في جميع متاجرنا</div>
<div dir="RTL"><span>المملكة العربية السعودية – تُقبل العودة إلى المتاجر في جميع متاجرنا</span></div>
<div dir="RTL"><span>الكويت والبحرين – نحن لا نقبل حاليًا العوائد بسبب القيود الرسمية</span></div>
<div dir="RTL"> </div>
<div dir="RTL">نقترح عليك دائما مراجعة إالأسئلة الشائعة عن طريق زيارة مركز المساعدة على مواقعنا.</div>
<div dir="RTL"> </div>
<div dir="RTL">إذا لم نتكمن من الرد على استفسارك، من فضلك <a href="https://form.jotform.com/201033158259450?TicketID=1355740" rel="noreferrer">اضغط هنا </a><a href="https://form.jotform.com/201033158259450?TicketID=1355740" rel="noreferrer"><span dir="LTR">https://form.jotform.com/201033158259450?TicketID=1355740</span> </a>واتباع التعليمات خطوة بخطوة لتزويدنا بمزيد من التفاصيل حول استفسارك.</div>
<div dir="RTL">رجاءا لا ترد على هذه الرسالة . يرجى النقر على الرابط أعلاه إذا كنت ترغب في الاتصال بنا مرة أخرى لاستفسارك.</div>
<div dir="RTL"> </div>
<div dir="RTL"> </div>
<div dir="RTL">أصدقائك ،</div>
<div dir="RTL">فريق الدعم</div>
<div>
<span>-</span>————</div>
<div>Dear Customer,</div>
<div> </div>
<div>Thank you for contacting us. </div>
<div> </div>
<div>We apologize for the delayed response to your email, we are overwhelmed with inquiries due to the current ongoing situation.</div>
<div>We are constantly updating our “Business Update” section under our “Help Centre” pages, we suggest you to please visit the page for up to date information.</div>
<div><strong>Deliveries</strong></div>
<div>If you are following up on your delivery, please visit the “Business Update” section on our websites for up to date delivery time frames.</div>
<div>You can also track your orders under “Order History” in your account.</div>
<div><strong><span class="caps"><span class="caps">RETURNS</span></span></strong></div>
<div>Due to operational restraints, we are temporarily unable to process any return collections.</div>
<div>
<strong>United Arab Emirates</strong> – Return to stores are accepted across all our stores.</div>
<div>
<strong>Saudi Arabia</strong> – Return to stores are accepted across all our stores.</div>
<div>
<strong>Kuwait &amp; Bahrain</strong> – We are currently not accepting returns due to official restraints.</div>
<div>.</div>
<div> </div>
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