Subject: New Reply Received - Problem
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 12 Aug 2020 14:06:45 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Problem  Ticket comment <div dir="rtl"><div dir="rtl"><div dir="rtl"><div class="gmail-gs" style="width:1022px;font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><div class="gmail-">
<div dir="auto">Dear,<div dir="auto"><br></div>
<div>please find the attachment </div>
<div dir="auto">My foreo luna play plus that you replace it for me in <span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>17 March, 2020 as you can see in the previous emails </span> .Now I lost 4 of the silicon bristles and,  and the bottom of the device the silicon also removed a little bit .Can you please fix this problem by changing the silicon cover </div>
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<div dir="auto">Regards,</div>
<div dir="auto">Fatema </div>
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<div dir="rtl" class="gmail_attr">في الأربعاء، 18 مارس 2020 في 12:32 م تمت كتابة ما يلي بواسطة Babyshop‏ &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>‏&gt;:<br>
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<div>Hi Fatma,</div>
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<div>Thank you for your patience.</div>
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<div>We would like to inform you our team updated that they have exchanged the item on 17 March, 2020.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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Attachments :
1. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043136599849'>20200805_191819.jpg</a><br />2. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043136599851'>20200805_191758.jpg</a><br />3. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043136599853'>20200805_191808.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/476346