Subject: New Reply Received - Lingerie bra 36B
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 12 Aug 2020 10:37:10 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Lingerie bra 36B  Ticket comment <div>This is all I order except the two not complete but we pay full amount and I will refund the brassieres with barcode 161688024 Please reply and when I will know your concern this the picture I want to refund thank you I hope you kind and consideration </div>
<div>
<br><br><div dir="ltr">Sent from my iPh<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzNjUxMDgxMCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.cli302kFrXf8LbCBZ8TjB5tU_BMpq36mKhLV63kU6co">one</div>
<div dir="ltr"><br></div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 12 Aug 2020, at 2:06 PM, Aina Sultan &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div dir="ltr">Brassieres 36B   <div>Barcode 161538219</div>
<div>
<br><div>Briefs size 10 </div>
<div>Barcode 161542626</div>
<div><br></div>
<div>Brassieres set2  36B </div>
<div>Barcode 161565423</div>
<div><br></div>
<div>Brassieres set2  36B </div>
<div>Barcode 161565414</div>
<div><br></div>
<div>Brassieres set2 36B</div>
<div>Barcode 161688024</div>
<div>This is should be 2pcs. Of brassieres Amount of 25aed but only one pc.we received it. Can I refund this one?and I will return the one pc. Here and the rest I will change another items.</div>
<div><br></div>
<div>Brassieres set with briefs 36B</div>
<div>Barcode 161639415 </div>
<div>Also this should be with underwear briefs but that underwear it’s not on the order the amount is 24aed. </div>
<div>All of the orders we pay complete But the rest are missing Sorry for that<br><br><div dir="ltr">Sent from my iPhone<div>&lt;image0.png&gt;</div>
<div>&lt;image1.png&gt;</div>
</div>
<div dir="ltr">
<br><blockquote>On 12 Aug 2020, at 12:53 PM, Splash &lt;[email-masked]&gt; wrote:<br><br>
</blockquote>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	
<div dir="ltr">
<div>Dear Aina Sultan,<br><br>Thank you for getting in touch with us.</div>
<div><br></div>
<div>We are experiencing high volume due to the ongoing situation and replying on your email might take longer than usual. </div>
<div><br></div>
<div>We will reply to your message as soon as we can.</div>
<div><br></div>
<div>While waiting, we advise you to please visit our HELP CENTRE pages to get more information about our policies &amp; FAQs.</div>
<div><br></div>
<div>We appreciate your patience &amp; cooperation.</div>
<div><br></div>
<div>Your Friends,</div>
<div>The Support Team</div>
<div><br></div>
<div dir="rtl" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>عزيزنا العميل،</div>
<div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br></div>
<div dir="rtl" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>شكرا لك على التواصل معنا.</div>
<div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br></div>
<div dir="rtl" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>نحن نشهد تزايداً كبيرًا في الإستفسارات بسبب الوضع المستمر ، قد يستغرق الرد على بريدك الإلكتروني وقتًا أطول من المعتاد. سنرد على رسالتك في أقرب وقت ممكن.</div>
<div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br></div>
<div dir="rtl" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>أثناء الانتظار ، ننصحك برجاء زيارة صفحة مركز المساعدة للحصول على مزيد من المعلومات حول سياساتنا والأسئلة الشائعة.</div>
<div style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'><br></div>
<div dir="rtl" style='font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif'>نحن نقدر صبرك وتعاونك</div>
</div>

	
	<br>

</div>
</div></blockquote>
</div>
</div>
</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1379153