Subject: Ticket Assigned - Conversation with mahra
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 10 Aug 2020 13:13:19 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mahra mahra                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mahra Bot:  Hi Mahra ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9795138301 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  /startOver Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566066604            05:01 PM, 10th Aug                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           05:05 PM, 10th Aug                   Shivani                    We can see that you have placed your order on 1 Aug, 2020 which is still not shipped.           05:08 PM, 10th Aug                   Shivani                    We will forward your issue to our concern team and update you order status on your provided email.           05:09 PM, 10th Aug                   Shivani                    Is there anything else I can help you with?            05:09 PM, 10th Aug                   Shivani                    Hi, I'm not getting a response from you. Are we still connected?           05:10 PM, 10th Aug                   Shivani                    Hi, 

Looks like we are not connected. 

Please feel free to reach out to us.

Thank you for shopping with us.           05:12 PM, 10th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1371472