Subject: Ticket Assigned - Conversation with ans nadeem
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 10 Aug 2020 08:53:50 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ans nadeem ans nadeem                    Hi           04:43 PM, 27th Mar                   Bot                   Please enter your name.           04:43 PM, 27th Mar                     ans nadeem                    Ans nadeem           04:44 PM, 27th Mar                   Bot                   Hi Ans Nadeem,what do you need help with?           04:44 PM, 27th Mar                     ans nadeem                    Your order update           04:44 PM, 27th Mar                   Bot                   Please choose your location           04:44 PM, 27th Mar                     ans nadeem                    United Arab Emirates           04:44 PM, 27th Mar                   Bot                   Please enter your order number to continue           04:44 PM, 27th Mar                     ans nadeem                    Order #9772101609           04:45 PM, 27
 th Mar                   Bot                   Please enter just the order number           04:45 PM, 27th Mar                     ans nadeem                    9772101609           04:46 PM, 27th Mar                   Bot                    Your order status is : Delivered    Here's when you will receive your order:  Home Delivery: 2-3 days  Click & Collect: 2 days  Scheduled delivery: 3-4 days   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.            04:46 PM, 27th Mar                   Bot                   Was I helpful?           04:46 PM, 27th Mar                     ans nadeem                    Yes           04:46 PM, 27th Mar                   Bot                   Thank you.           04:46 PM, 27th Mar                     ans nadeem                    I want to return my items           04:47 PM, 27th Mar                   Bot                   Hi Ans Nadeem,what do you ne
 ed help with?           04:47 PM, 27th Mar                     ans nadeem                    Returns process           04:47 PM, 27th Mar                   Bot                   Please choose your location           04:47 PM, 27th Mar                     ans nadeem                    United Arab Emirates           04:47 PM, 27th Mar                   Bot                    Want to return something? You can do it in 3 easy ways.  
1. Return to a store, for faster returns.
2. Request a return online from your account.
3. Call customer care for a pick-up.   We suggest that you return your product to a store and speed up the process. For more details, go to Returns Process under Help Centre.            04:47 PM, 27th Mar                   Bot                   Was I helpful?           04:47 PM, 27th Mar                     ans nadeem                    No           04:52 PM, 27th Mar                   Bot                   Would you still like to connect with an agent?           04:52 PM, 27th Mar                     ans nadeem                    Yes           04:52 PM, 27th Mar                   Bot                   Please enter your email           04:52 PM, 27th Mar                     ans nadeem                    [email-masked]           04:52 PM, 27th Mar                   Bot                   Please enter your number           04:52 PM, 27th Mar                     ans nadeem                    056 165 2013           04:52 PM, 27th Mar                   Bot                   
 Please wait while we transfer you to an agent           04:52 PM, 27th Mar                     ans nadeem                    Ok           04:53 PM, 27th Mar                     ans nadeem                    Please fast           04:54 PM, 27th Mar                     ans nadeem                    Hi           05:03 PM, 27th Mar                     ans nadeem                    2           05:04 PM, 27th Mar                     ans nadeem                    Hi           05:05 PM, 27th Mar                     ans nadeem                    Hello Hello           05:05 PM, 27th Mar                   Shivani                    Thank you for contacting us. My name is Shivani. How may I help you?           12:52 PM, 10th Aug                   Shivani                    Hi, 

Looks like we are not connected.

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Thank you for contacting us.           12:53 PM, 10th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1370218