Subject: New Reply Received - Landmark Group
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 10 Aug 2020 08:33:18 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Landmark Group  Ticket comment <div>
<div dir="auto">But as discussed over the phone (yesterday call) that the order is cancelled, and one of your staff give me the following tracking number for the cancellation “1367076”</div>
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<div dir="auto">I’m really upset regarding this situation, Since this is the 3rd time that I found that you dont know about the cancellation of my order</div>
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<div dir="auto">1st time you told me on 3rd of Aug 200 about the cancellation </div>
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<div dir="auto">2nd time was yesterday </div>
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<div dir="auto">And today your reply is the 3rd time</div>
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<div dir="auto">You really don’t have tracking on the requests that you receive?!</div>
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<div dir="auto">Waiting for your response </div>
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<div dir="auto">Regards;</div>
<div dir="auto">Husain</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Aug 10, 2020 at 11:27 AM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Husain,<br><br>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for getting in touch with us.<br><br>With reference to order number #7688478886<br><br>We sincerely apologise for the inconvenience caused to you.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We would like to inform you that your order still in progress and we request you to please let us know do you want to cancel it or not so that we can help you further.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1369335