Subject: New Reply Received - Order no. 9795836513
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 08 Aug 2020 06:14:19 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Order no. 9795836513  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book",sans-serif;color:blue'>Good morning</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book",sans-serif;color:blue'>Dear Shivani</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book",sans-serif;color:blue'>Shpt was attempted for delivery….not available</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book",sans-serif;color:blue'>The team will check today if the customer is available and schedule accordingly</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book",sans-serif;color:blue'>**************</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book",sans-serif;color:blue'>Dear Azhar</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book",sans-serif;color:blue'>Check this with the AUH team</span></i></div>
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<div class="MsoNormal" style="mso-line-height-alt:9.0pt"><span style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#004A98;letter-spacing:.75pt'>Manager | Parcels and Express BU</span></div>
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<div class="MsoNormal" style="line-height:9.0pt"><span style='font-size:9.0pt;font-family:"Arial",sans-serif;color:#004A98;letter-spacing:.75pt'>E-Commerce &amp; Large Enterprises 
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<div class="MsoNormal" style="line-height:10.0pt"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#87898A'>P.O. Box 99999, Dubai, United Arab Emirates</span></div>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book",sans-serif;color:blue'>@ your service 24/7 !
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<div class="MsoNormal"><b><i><span style='font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#BF8F00'>We Care – Safety first; Contactless Deliveries – COVID-19</span></i></b></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Babyshop &lt;[email-masked]&gt;
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<b>Sent:</b> Friday, August 7, 2020 7:48 PM<br>
<b>To:</b> Rajesh Pattabhi &lt;[email-masked]&gt;; Epg Lmg1 &lt;[email-masked]&gt;; Mehaboob Ayub Abdulsalam &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]<br>
<b>Subject:</b> Fwd: [#1354328] - Order no. 9795836513</span>
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<div class="MsoNormal" style="margin-bottom:12.0pt"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Order Date: Aug 5, 2020<br>
Order ID: 9795836513<br>
Tracking ID: 1000007497513<br>
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Assistance Required: Need to update delivery address<br>
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Issue Description: Customer share her alternate address #Flat 301, Broccoli Pizza Bldg. Khalidiya St. Abu Dhabi.<br>
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Please deliver the order on priority on the updated address.<br>
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Regards,<br>
Shivani<br>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>On Thu, 6 Aug at 7:42 PM
<span class="separator">, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Order Date: Aug 5, 2020</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Order ID: 9795836513</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Tracking ID: 1000007497513</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Assistance Required: Need to update delivery address</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Issue Description: Customer share her alternate address #Flat 301, Broccoli Pizza Bldg. Khalidiya St. Abu Dhabi.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Please deliver the order on priority on the updated address.</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Regards,</span></div>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Shivani</span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'><br>
</span><span style="font-size:1.0pt;font-family:fdtktid;color:white">1354328:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1354328