Subject: Ticket Assigned - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 08 Aug 2020 05:00:07 +0000

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Returns Dear All, 

Good Day! 

I have purchased a baby crib through your online application by the date of 8th of March 2020 , Order number 7672279836 and i have received it by the  10 of march on Tuesday , at that day the delivery guy have informed us that it is preferred that he do not fix it now due to limitation of our space , so we have agreed with him that if we need it , we can call him and he will come and fix it in place , but unfortunately he did not answer our calls and whats apps , so we have contact the store.

After contacting the Mothercare store just two days back they came and fixed the baby crib but just now we have noticed that it is broken on one side with some areas of peel off paint ! 

Kindly solve us this problem as soon as possible as it is not safe to put our baby in such a crib.

Thanks in advance 

Zainab Hassan https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1360597