Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Aug 2020 16:15:40 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0)">
Dear Support Team,</div>
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Thanks for your reply. </div>
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I am also looking to get response on below item from 3 months. I sent more than 10 emails and follow-ups but no response which is really disappointing. </div>
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Kindly raise ticket again for below item so I can return both items together.</div>
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In case of no response on this I need to visit store and take it to high management. </div>
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<span style="color: rgb(0, 0, 0); font-family: Calibri, Helvetica, sans-serif; font-size: 12pt">Thank You.</span><br>
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<img style="max-width: 100%; user-select: none" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzNTIxMjA4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.5L-0ih_1Wo2v5i51jGS7Jv4CRt8H34Yx6n7iWHj_kdE"><br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Centrepoint &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, August 7, 2020 2:42 PM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#1358612] - Re: How did you enjoy shopping with us?
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<div dir="ltr">Hi Faraz,</div>
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Thank you for getting in touch with us.<br>
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With reference to order number #6213362286<br>
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We sincerely apologise for the inconvenience caused to you.<br>
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<div dir="ltr">We would like to inform you that we have create a return request for the item and our courier team will contact you in 5 - 7 working days for the collection under the tracking id #46070327575.<br>
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Feel free to reach out to us if you need any further assistance.<br>
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Your friends,<br>
The Support Team<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1358612