Subject: New Reply Received - Wrong items
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 07 Aug 2020 12:59:43 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Wrong items  Ticket comment <div>Heres the picture</div>
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<img id="ymail_attachmentId6909" class="inline-image-global inlined-image-cid-8d9ee32c-c933-4602-8ec8-b147b3d3cd9e" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEzNTEzMDMzNiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.m1GrMqG91lUGMc38a2dMU3FxC1a8LPMPttl_jM3JNyc" style="width:100%;max-width:800px"><br>
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<br><br id="yMail_cursorElementTracker_1596805119158"><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Aug 7, 2020 at 14:00, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv2894074436"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div dir="ltr">Hi Marcelina,<br><br>
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<div dir="ltr">
<div>Thank you for getting in touch with us.</div>
<div><div dir="ltr" style=""><div><div dir="ltr"> <br style="">With reference to order no #6212874244<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
<div><br style=""></div>
<div dir="ltr">This
 is really unfortunate that you had received a wrong item in your 
purchase with us. We understand that you are sceptical about your future
 purchases.
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<div>We would also request you to provide us some snapshots of the wrong item you received.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
<div><br style=""></div>
<div>Your friends,</div>
<div>The Support Team</div>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1358589