Subject: New Reply Received - Problem
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 05 Aug 2020 16:28:25 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Problem  Ticket comment <div dir="auto">Dear,<div dir="auto"><br></div>
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<div dir="auto">My foreo luna play plus that you replace it for me . I lost 4 of the silicon bristles and at the bottom of the device the silicon also remove a little bit .Can you please fix this problem by changing the silicon cover </div>
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<div dir="auto">Regards,</div>
<div dir="auto">Fatema </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 18 Mar 2020, 12:32 pm Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Fatma,</div>
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<div>Thank you for your patience.</div>
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<div>We would like to inform you our team updated that they have exchanged the item on 17 March, 2020.</div>
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<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/476346