Subject: New Reply Received - Re: Your partial cancellation has been processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 04 Aug 2020 15:07:17 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your partial cancellation has been processed  Ticket comment <div dir="auto">Where I can say My credit wallet to see if the refund is already processed?</div>
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<div>On Tue, 4 Aug 2020, 5:07 pm Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Virgil,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>With reference to order no #8395550564<br><br>We truly apologise for the inconvenience however, please understand whenever you place an order, all the items that you want to purchase go to our quality team for a quality check to make sure they are in good condition to be sent to you.<br><br>During quality check we found out that 5  items were not in a good condition to be sold and they were the last of heir stock hence we took them out of your order and we have processed refund in your my credit wallet.<br><br>We will not be happy either if you receive bad items in your order, this is the reason why the item were cancelled.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your Friends,<br>The Support Team<br><br><br><br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1349334