Subject: New Reply Received - Cancel my order
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 01 Aug 2020 14:44:39 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Cancel my order  Ticket comment <div>
<div dir="auto">Thank u for letting me know</div>
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<div dir="auto">So i will not receive it then when they deliver it for me</div>
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<div dir="auto">What about the refund money??</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sat, Aug 1, 2020 at 16:56 Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Nouf,</div>
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<div>Thank you for getting in touch with us.<br style="box-sizing:border-box"><br style="box-sizing:border-box">With reference to order no #8394977729<br style="box-sizing:border-box"><br style="box-sizing:border-box">We are really sorry for the inconvenience caused to you.</div>
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<br style="box-sizing:border-box">We see that you want us to cancel your order. Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.<br style="box-sizing:border-box"><br style="box-sizing:border-box">We thank you for your understanding and cooperation. Feel free to get in touch with us for further assistance.<br style="box-sizing:border-box"><br style="box-sizing:border-box">Your friends,<br style="box-sizing:border-box">The Support Team <br style="box-sizing:border-box"><br style="box-sizing:border-box"><br style="box-sizing:border-box"><br style="box-sizing:border-box">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1341950