Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 29 Jul 2020 07:07:43 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div class="ydp9a70f846yahoo-style-wrap" style="font-family: verdana, helvetica, sans-serif; font-size: 13px">
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<div dir="ltr">Dear Centrepoint Support Team,</div>
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<div dir="ltr">This is to inform you that i received a refund of SAR 27 into my Card today. Let me bring this in your notice that i had placed this order (6497580703) on 6th June, 2020 and the amount of SAR 169 was deducted from my card. For around one month the order was not processed and i reordered the items and placed another order. I had requested for the cancellation of this order and refund of SAR 169 to my card. </div>
<div dir="ltr">Till now i have received refund of SAR 25 on 8th July and SAR 27 on 29th July. It would be great if you refund the amount of SAR 117 at the earliest. </div>
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<font id="ydp9a70f846yui_3_13_0_1_1397192465779_3175">Please feel free to contact me for any clarification.</font><font><br></font><i><br><font>Thank you &amp; Best Regards,</font></i> <address id="ydp9a70f846yui_3_13_0_1_1397192465779_3166"><span style="FONT-WEIGHT:bold" id="ydp9a70f846yui_3_13_0_1_1397192465779_3178"><font id="ydp9a70f846yui_3_13_0_1_1397192465779_3177" style="background-color: inherit">Tajamul Bashir<br></font></span></address>
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<font><span style="COLOR:gray;FONT-SIZE:8pt"><b><font><span style="FONT-SIZE:8pt"><strong>+966 55 044 8169 <font>Mobile</font></strong></span></font></b></span></font><span style="COLOR:gray;FONT-SIZE:8pt"><span style="FONT-WEIGHT:bold"><br></span></span><span style="COLOR:gray;FONT-SIZE:8pt"><a href="mailto:[email-masked]" rel="noreferrer" target="_blank"><font color="#0000ff">[email-masked]</font></a><font style="background-color: inherit"> </font><span style="FONT-WEIGHT:bold"><font style="background-color: inherit">Email</font></span></span><b><i><span style="color:rgb(0, 32, 96)"> </span></i></b>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tuesday, July 28, 2020, 01:59:41 PM GMT+3, Centrepoint &lt;[email-masked]&gt; wrote:
                
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<div dir="ltr">Hi Tajamul,<br><br>Thank you for your patience.<br><br>We are working to resolve your issue on priority. Once we will get any update we will get back to you.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br><br>
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              On
              Sun, 26 Jul at  9:29 PM
              <span class="ydp3dc19a7fyiv1702436646separator">,  Centrepoint &lt;[email-masked]&gt;  wrote:
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<div dir="ltr">Hi Tajamul​,</div>
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<br>Thank you for getting in touch with us.<br><br>With reference to order number #6497580703<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>We have forwarded your issue to our concern team. Once we will get any update we will get back to you.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br><br>
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        </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1329877