Subject: New Reply Received - complain with the delivery boy
From: Max <[email-masked]>
To: [email-masked]
Date: Tue, 28 Jul 2020 05:41:11 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  complain with the delivery boy  Ticket comment <div dir="auto">i hope this not gonna happen again and please next time when i order i don't want him to deliver my order here thankyo</div>
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<div>From: Max &lt;[email-masked]&gt;<br>Date: Mon, 27 Jul 2020, 5:04 pm<br>To: [email-masked]<br>Subject: Re: [#1327027] - complain with the delivery boy<br>
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<div dir="ltr"><div dir="ltr">Hi Jack,</div></div>
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<span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">Thank you for contacting us.</span><br>
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<span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px" dir="ltr">We are truly sorry to hear that you were not assisted properly by our courier team. This is surely not the experience we want our customers to have when they shop with us. </span><br>
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<span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px" dir="ltr">We take matters like these very seriously. We have now forwarded the issue to our courier team and they are surely going to take a strict action on this. </span><br>
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<span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">Again, please accept our sincere apologies for this.</span><br>
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<span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">Your friends,</span><br>
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<div><span style="font-family:'-apple-system' , 'system-ui' , 'segoe ui' , 'roboto' , 'helvetica neue' , 'arial' , sans-serif;font-size:14px">The Support Team </span></div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">1327027:1125156</span>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1327027