Subject: New Reply Received - Re: Thank you for collecting your order
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jul 2020 16:21:08 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div>
<div dir="auto">Hi, </div>
<div dir="auto"><br></div>
<div dir="auto">Once we received the stuff from your branch we take out all the stuff and throw the Box because of covid 19 and there is no receipt inside the box as well , now we just want to return one item which looks not good , please advise asap .</div>
</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 27 Jul 2020 at 2:48 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Muhammadayaz,</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<br>Thank you for getting in touch with us.<br><br>With reference to order no #6210880795<br><br>We would like to inform you that we do not offer exchange of the item. However, you can return your purchases.<br><br>You can now drop off your return to any (Max) store. Here’s what you need to do.<br><br>· Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Max) store.<br><br>· Hand over your return: An authorised staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.<br><br>· Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
</div>
</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div></div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1332460