Subject: New Reply Received - 9792645138
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jul 2020 13:48:54 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  9792645138  Ticket comment <div class="WordSection1">
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<div class="MsoNormal"><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Please find the attached mail</span></div>
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<b><span style='font-family:"Arial",sans-serif;color:#004A98;letter-spacing:.75pt'>PRAVEEN KUMAR</span></b><b><span style='font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D'></span></b>
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<div class="MsoNormal"><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'>Customer Service, Parcels &amp; Express - Operations - Delivery Centers - Dubai</span></b></div>
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<div class="MsoNormal" style="line-height:10.0pt"><b><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#87898A'>P.O. Box 99999, Dubai, United Arab Emirates</span></b></div>
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<div class="MsoNormal" style="line-height:8.0pt"><b><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#87898A'> <u>[email-masked]</u></span></b></div>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Rajesh Pattabhi &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, 27 July, 2020 5:44 PM<br>
<b>To:</b> Babyshop &lt;[email-masked]&gt;; Epg Lmg1 &lt;[email-masked]&gt;<br>
<b>Cc:</b> [email-masked]; Tabrez Darji &lt;[email-masked]&gt;; Mehaboob Ayub Abdulsalam &lt;[email-masked]&gt;<br>
<b>Subject:</b> RE: [#1330819] - 9792645138 | AWB # | LANDMARK 160720<br>
<b>Importance:</b> High</span>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book";color:blue'>Dear Shivani</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book";color:blue'>Pls find the current status……alternate contact number required</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book";color:blue'>I’m sure that Praveen has shared this request with your team for undeliverable where they  await feedback to the same.</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book";color:blue'>*****************</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book";color:blue'>Dear Praveen</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book";color:blue'>Good evening</span></i></div>
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<div class="MsoNormal"><i><span style='font-size:11.0pt;font-family:"Franklin Gothic Book";color:blue'>Pls check with AUH and team  </span></i></div>
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<div class="MsoNormal" style="mso-line-height-alt:9.0pt"><span style='font-size:11.0pt;font-family:"Arial",sans-serif;color:#004A98;letter-spacing:.75pt'>Manager | Parcels and Express BU</span></div>
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<div class="MsoNormal" style="line-height:10.0pt"><span style='font-size:8.0pt;font-family:"Arial",sans-serif;color:#87898A'>P.O. Box 99999, Dubai, United Arab Emirates</span></div>
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<b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, July 27, 2020 4:13 PM<br>
<b>To:</b> Rajesh Pattabhi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Epg Lmg1 &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> <a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a><br>
<b>Subject:</b> Fwd: [#1330819] - 9792645138</span>
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Team,<br>
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Problem Statement: Late delivery<br>
Order Date : Jul 16, 2020<br>
Order ID: 9792645138<br>
Tracking ID: 1000007304857<br>
Assistance Required: Need urgent delivery<br>
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Issue Description: The order was shipped on Jul 16, 2020 but still not delivered to customer.<br>
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Please deliver the order on priority.<br>
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Regards,<br>
Shivani</span></div>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>1330819:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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1. <a href='http://helpae.babyshopstores.com/helpdesk/attachments/2043131467695'>attachment.eml</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1330819