Subject: New Reply Received - Re: Your Click & Collect order is confirmed!
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Jul 2020 08:48:30 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your Click & Collect order is confirmed!  Ticket comment <div dir="auto">Kindly do not give me such lame excuses. Everything is possible. You did not ship my first order that is why the balance went in my account<div dir="auto"><br></div>
<div dir="auto">Again second time you did the same thing and sent the money back in the account. What is the use. Dont you have any common sense everytime y so this. You are so bloody in cooperative and ruthless behaviour,  by not giving me my cash in hand.</div>
<div dir="auto"><br></div>
<div dir="auto">Today wait and watch until I file a complaint against you at one of the branch. Shame on you people for not knowing your job</div>
<div dir="auto"><br></div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 26 Jul 2020, 20:54 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
<div>
<div>Hi Sandra,</div>
<div><br></div>
<div>Thank you for your response.</div>
<div><br></div>
<div>We are sorry to inform you that we have already process the refund in your wallet and we are unable to transfer it to your bank account.</div>
<div><br></div>
<div>Also, you have placed your order using my credit balance and same has been refund.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br><br>
</div>
</div>
<div><div><br></div></div>
</div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1298054