Subject: New Reply Received - Returns
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 26 Jul 2020 10:20:59 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Thank you for your response. </div>
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<div>On Fri, 24 Jul 2020, 1:10 p.m. Shoemart, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div><div>Hi Marwa,<br><br>Thank you for getting in touch with us.<br><br>With reference to order number #6468568828<br><br>We sincerely apologise for the inconvenience caused to you.</div></div>
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<div>We would like to inform you that we have again created the return request for the items as previous tracking number was cancelled.</div>
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<div>Our courier team will contact you in 5 - 7 working days for the collection under the tracking id #46068201911.</div>
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<div>We have also forwarded your issue to our concern team. Once we will get any update we will get back to you.<br><div><br style="box-sizing:border-box"></div>
<div>Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/648735