Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Jul 2020 15:58:51 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Thank you for your prompt response.</div>
<div>
<div><br></div>
<div>I will review my account and if need to, will visit the bank after eid to inquire about the refund.</div>
<div><br></div>
<div>I will be waiting for your feedback regarding the missing item. </div>
<div>
<br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 25 Jul 2020, at 12:48 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div>
<div>Hi Myca,</div>
<div>​<br>
</div>
<div>
<div>Thank you for getting in touch with us.</div>

<div><br style="box-sizing: border-box"></div>
<div>We are really sorry for the inconvenience caused to you.</div>
<div><br></div>
<div>With reference to order no #6201364174 and #6202011689<br>
</div>
<div><br style="box-sizing: border-box"></div>
<div>We would like to inform you that we have already process the refund on 28 June, 2020.<br>
</div>
<div><br style="box-sizing: border-box"></div>
<div>We would request you to please contact your bank and provide them the reference token number #159250049700099647 and #159270971000053324. They would be happy to help you.</div>
<div><br></div>
<div>With reference to order no #6210335585</div>
<div><br></div>
<div>We are truly sorry to hear that you have received a missing item in your recent purchase with us.<br>
<br style="box-sizing: border-box">
We have forwarded your issue to our concern team and ask them to 
refund you for the same. Once we will get any update we will get back to
 you.<br>
</div>
<div><br></div>
<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
<div><br style="box-sizing: border-box"></div>
<div>Your friends,</div>
<div>The Support Team</div>
<div><br style='box-sizing: border-box; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 14px'></div>
</div>
<div>
<br><br><br>
</div>
</div>
<div><div><br></div></div>
</div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1326058