Subject: New Reply Received - Order no 9783217977
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Jul 2020 15:10:44 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Order no 9783217977  Ticket comment <div dir="ltr">This is still not a response to my very clear question: on what date was my complaint forwarded. </div>
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<div dir="ltr">Further, please advise how I can make a formal complaint about this abysmal customer service.</div>
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<div>On 25 Jul 2020, at 19:02, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Nathalia,</div>
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<div>Thank you for your response,</div>
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<br>We sincerely apologise for the inconvenience caused to you.</div>
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<div>We would like to inform you that we have already forwarded your issue to our team and we are waiting for their response.</div>
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<div>We understand your frustration and please be assured this will not repeat in future again.</div>
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<br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1077717