Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 25 Jul 2020 13:52:04 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div><div dir="auto">Good afternoon. I requested to return one item last July 21,2020. Just want to follow up it. </div></div>
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<div>On Tue, 21 Jul 2020 at 8:53 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Joh,</div>
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<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for getting in touch with us.<br> <br>With reference to order no #9792727293<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>We would like to inform you that at this time we do not have an option to offer exchanges, but we welcome you to shop for a new piece on our website or from a store near you, and return the product to us.</div>
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<br>We can see that you have already created a return request for the item on 21 July, 2020 and our courier team will contact you in 5 - 7 working days for the collection under the tracking id #46033624221.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br><br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1317234