Subject: New Reply Received - Re: Thank you for collecting your order
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 22 Jul 2020 10:23:49 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Thank you for collecting your order  Ticket comment <div>Pls see the snapshot</div>
<div>N send me the correct size at home when u come to collect this in the same color</div>
<div>I cant keep going to the mall as i have a baby<br><br>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wednesday, July 22, 2020, Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Shaazim,</div>
<div dir="ltr">​</div>
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<div>Thank you for getting in touch with us.</div>
<div><div dir="ltr" style="word-break:break-word"><div><div dir="ltr"> <br>With reference to order no #9792887399<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
<div><br></div>
<div dir="ltr">This
 is really unfortunate that you had received a wrong size item in your 
purchase with us. We understand that you are sceptical about your future
 purchases. </div>
<div><br></div>
<div>Please
 be assured as we have forwarded this issue to our concerned team and 
they are going to make sure you get correct your products for your 
future purchases.</div>
<div><br></div>
<div dir="ltr">We would also request you to provide us some snapshots of the item you received.</div>
<div><br></div>
<div>We look forward to hearing from you.</div>
<div><br></div>
<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
<div><br></div>
<div>Your friends,</div>
<div>The Support Team</div>
<div>
<br><br>
</div>
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Attachments :
1. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043130064544'>15954133444896367874048179686422.jpg</a><br />2. <a href='http://helpae.splashfashions.com/helpdesk/attachments/2043130064547'>15954133702245803086482106685023.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1320956