Subject: New Reply Received - Re: Your return has been processed
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 22 Jul 2020 07:31:36 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your return has been processed  Ticket comment <div>Hi, it's been 2.5 months i didn't get my back in account. Whenever i sent email for inquiry they are saying again and again they will return back my money within some days but in vain.</div>
<div id="yMail_cursorElementTracker_1595402991113">Please send it as soon as possible,  or give me tge number where someone can hear my complaint and give results to that.</div>
<div id="yMail_cursorElementTracker_1595403068775">Thanks a lot </div>
<div id="yMail_cursorElementTracker_1595403074143">Saima Sana <br><br><div id="ymail_android_signature"><a id="ymail_android_signature_link" href="https://go.onelink.me/107872968?pid=InProduct&amp;c=Global_Internal_YGrowth_AndroidEmailSig__AndroidUsers&amp;af_wl=ym&amp;af_sub1=Internal&amp;af_sub2=Global_YGrowth&amp;af_sub3=EmailSignature" rel="noreferrer">Sent from Yahoo Mail on Android</a></div> <br> <blockquote style="margin: 0 0 20px 0"> <div style="font-family:Roboto, sans-serif; color:#6D00F6"> <div></div>
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<div>On Mon, 13 Jul 2020 at 18:02, Centrepoint</div>
<div>&lt;[email-masked]&gt; wrote:</div>  <div style="padding: 10px 0 0 20px; margin: 10px 0 0 0; border-left: 1px solid #6D00F6"> <div id="yiv0186223264"><div><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif;font-size:14px">
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<div class="yiv0186223264yqt2965032563 yQTDBase" id="yiv0186223264yqtfd67911">Hi Saima,</div>
<br><br>Thank you for getting in touch with us again.<br><br>We sincerely apologise for the inconvenience caused to you.<br><br>We would like to inform you that we have processed the refund on 24 June, 2020 and the amount is AED 224.12 and while placing the order you have used the promotional voucher and all the vouchers are non - refundable.<br><br>The amount you paid online will be refunded back to your original payment method within 2 - 15 working days.</div>
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<br>We would request you to please contact your bank and provide them the reference token number #158979479100032118. They would be happy to help you.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br>
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</div></div></div> </div> </blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1290000