Subject: gift card issue
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>
Date: Mon, 20 Jul 2020 08:44:36 -0700 (MST)

Hi Team, 

Ticket id: 1102952​ 
​ 
The customer wants to know the expiry date of the gift card. 

The details are: 

Gift card number- 1571694952111810000438667 
Pin number- 3995 
​ 
I have escalated this case to [email-masked] & [email-masked] and they replied which I don't understand. 

Kindly check and share the expiry date of the card. 

Thank you for your help! 

Regards, 
Shivani