Subject: New Reply Received - Landmark Group
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 20 Jul 2020 03:03:09 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Landmark Group  Ticket comment <div dir="ltr">HI,<div>Thank your reply. 5 items were returned. </div>
<div>Yes i got the refund of SAR 112. </div>
<div>But the question is why is my money reserved in the Bank from your side?</div>
<div>As you had taken back the 1st refund that is SAR 281.</div>
<div>Waiting for your reply.</div>
<div>Thank you. Regards</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 19 Jul 2020 at 19:28, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">
<div dir="ltr">Hi Nabil,</div>
<div dir="ltr">​</div>
<div dir="ltr">
<div>Thank you for contacting us.</div>
<div dir="ltr">
<br>We sincerely apologise for the inconvenience caused to you.<br>
</div>
<div><br></div>
<div dir="ltr">We would be happy to help you. However for us to check and investigate, we would request you to please elaborate your query and let us know how many items have been returned under this order.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We would like to inform you that we have processed the refund of amount SAR 112 on 30 March, 2020.<br>
</div>
<div><br></div>
<div>We look forward to hearing from you.</div>
<div><br></div>
<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
<div><br></div>
<div>Your friends,</div>
<div>The Support Team</div>
</div>
<div dir="ltr">
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1310234