Subject: New Reply Received - Purchasing Gift Card Error
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Jul 2020 21:00:34 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Purchasing Gift Card Error  Ticket comment <div dir="ltr">I tried purchasing the gift card by clicking on "Buy a Gift Card" on this link: 

<a href="https://www.centrepointstores.com/ae/en/gift-card" rel="noreferrer">https://www.centrepointstores.com/ae/en/gift-card</a><div><br></div>
<div>The error is showing in this link: 

<a href="https://www.centrepointstores.com/ae/en/p/CP-UAE-100-CPGIFTCARDWhite" rel="noreferrer">https://www.centrepointstores.com/ae/en/p/CP-UAE-100-CPGIFTCARDWhite</a> </div>
<div><br></div>
<div>And the screenshot of the error is attached below.<br><br>
</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, Jul 19, 2020 at 1:31 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
<div>
<div>Hi Mais,</div>
<div><br></div>
<div>
<div>Thank you for getting in touch with us.</div>
<div><br></div>
<div>We are really sorry for the inconvenience caused to you.</div>
<div><br></div>
<div>We would request you to please share the link and screenshot from where you are trying to purchase the gift card so that we can assist you better.</div>
<div><br></div>
<div>We look forward to hearing from you.</div>
<div><br></div>
<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
<div><br></div>
<div>Your friends,</div>
<div>The Support Team</div>
</div>
<div>
<br><br><br><br>
</div>
</div>
<div><div><br></div></div>
</div>

	

</div></blockquote>
</blockquote></div>

Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043129081943'>Gift Card Error.png</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1311325