Subject: Ticket Assigned - I didn't get my shipment
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 18 Jul 2020 08:13:49 +0000 (UTC)

Hi Shivani Rani,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  I didn't get my shipment  How did this happen
I need a refund asap
More than 2 months 
Then I found that the status is delivered 
I didn't get a single item delivered 

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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1311071