Subject: New Reply Received - Order 9780146475 Return
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 18 Jul 2020 08:04:55 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Order 9780146475 Return  Ticket comment <div dir="ltr">Per note below  - Please advise on status of online returns in Abu Dhabi. As advised per my email back in May, Order 9780146475 - several of the items in this order are not suitable (improper fit/size and quality of material). I would like to return these items once the return process is resumed. Please advise</div>
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<div>On May 12, 2020, at 6:48 PM, Max &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi,</div>
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<br>Thank you for getting in touch with us.<br><br>We would like to inform you that as a precautionary measure, local and national authorities have advised establishments not to take any returns. We sincerely apologize for not being able to take your returns due to these preventive measures &amp; guidelines.<br><br>Your safety is of utmost importance to us. Our number one priority will always be the health and safety of you, our customers and our own people.<br><br>We will accept the return of the item once the restriction will be over.<br><br>Feel free to get in touch with us for any further assistance.<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/919248