Subject: New Reply Received - Order no 9783217977
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jul 2020 17:42:32 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Order no 9783217977  Ticket comment <div dir="ltr">I still have not received a response as to <i>why it </i>has taken so long for this matter to be resolved. </div>
<div dir="ltr"><br></div>
<div dir="ltr">Regards </div>
<div dir="ltr"><br></div>
<div dir="ltr">Nathalia </div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 15 Jul 2020, at 18:49, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div>
<div>Hi Nathalia,</div>
<div>
<br>Thank you for your prompt reply.<br><br>We are really sorry for the inconvenience caused to you, but this is not typical of the experience we offer.<br><br>We have forwarded your feedback to our team and they are going to make sure this will not repeat in future again.</div>
<div>
<br>We are working to resolve your issue on priority. Once we will get any update we will get back to you.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br><br><br>
</div>
</div>
<div><div><br></div></div>
</div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1077717