Subject: New Reply Received - Fwd: Fw: Order confirmed!
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jul 2020 16:18:54 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Fwd: Fw: Order confirmed!  Ticket comment <div dir="ltr">
<div dir="auto"></div>Dear Splash<div><br></div>
<div>we would appreciate if you could please allow us to return the following items </div>
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<div>Order No:  9780741966</div>
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<div>Order No: 9773053054</div>
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<div>items we want to return </div>
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<div>Sustainable Striped-t Shirt in Slim Fit  with crew Neck colour white Size XXL</div>
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<div>Bossini Striped t shirt with polo neck and short sleeves</div>
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<div>Full length Plain Trousers with pocket detail and belt loops </div>
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<div>Embroidered t shirt with polo neck and short</div>
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<div>let us know if you require further information</div>
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<div>look forward for your cooperation</div>
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<div>Regards </div>
<div><br></div>
<div><div><div class="gmail_quote"><div dir="ltr" class="gmail_attr">---------- Forwarded message ---------<br>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: <strong class="gmail_sendername" dir="auto">Splash</strong> <span dir="auto">&lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;</span><br>Date: Wed, 24 Jun 2020, 7:31 pm<br>Subject: Re: [#1082660] - Fwd: Fw: Order confirmed!<br>To:  &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;<br><br><br>
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<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div>
<div>Hi Hadia,</div>
<div><br></div>
<div>Thank you for your response.<br><br>We sincerely apologise for the late response.</div>
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<br>We would like to inform you that we do not offer exchange of the item. However, you can return your purchases and place a new order again with the desired size.</div>
<div><br></div>
<div>Also, you can wrap the item in any other packaging and return it to the store.</div>
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<br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1082660