Subject: New Reply Received - Products MISSING and not in PACKETS
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Jul 2020 02:47:05 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Products MISSING and not in PACKETS  Ticket comment <div>No one has collected my items yet and I haven't been credited for my SAR 140 yet you sent an email CASE RESOLVED? </div>
<div>Please give me a date of collection for the half sets I received. </div>
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<div>Thanks<br><br>
</div>
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<div>On Sunday, July 12, 2020, Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Faatimah,</div>
<div><br></div>
<div>Thank you for your response.</div>
<div>
<br>We are really sorry for the inconvenience caused to you, but this is not typical of the experience we offer.<br><br>We have forwarded your feedback to our team and they are going to make sure this will not repeat in future purchase.<br><br>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br><br><br><br><br><br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1228440