Subject: New Reply Received - Re: Complaint on Order No 9773073110
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Jul 2020 17:58:39 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Complaint on Order No 9773073110  Ticket comment <div>Hi Team,</div>
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<div>The item was collected by Aramex last week but I am yet to get any further updates regarding the refund </div>
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<div>Looking forward to hear from you</div>
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<div>Thanks </div>
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<div>Haseeb Hassan<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 11 Jul 2020, at 4:41 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div>Hi Haseeb,</div>
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<div>Thank you for contacting us again.</div>
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<div>We sincerely apologise for the inconvenience caused to you.<br><br>We would like to inform you that we do not offer exchange of the item. However, you can return your purchase and place a new order again with us.</div>
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<div dir="ltr">We would request you to please let us know where is the item right now, did you return it to the courier team or it is still with you.</div>
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<div>We look forward to hearing from you.<br><br>Please note that this case will be automatically closed if we don't hear from you within 24 hours.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1203120