Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 12 Jul 2020 13:56:27 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div dir="auto"></div>
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<div>On Sun, 12 Jul 2020, 17:22 Centrepoint, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Hiba,</div>
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<div>Thank you for getting in touch with us.</div>
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<div dir="ltr"> <br style="box-sizing:border-box">With reference to order no #9791718662<div><br></div>
<div>We sincerely apologise for the inconvenience caused to you.</div>
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<div dir="ltr">This is really unfortunate that you had received a wrong item in your purchase with us. We understand that you are skeptical about your future purchases. </div>
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<div>Please be assured as we have forwarded this issue to our concerned team and they are going to make sure you get your products in good shape for your future purchases.</div>
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<div dir="ltr">We would also request you to provide us some snapshots of the wrong item you have received.</div>
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<div>We look forward to hearing from you.</div>
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<div>Please note that this case will be automatically closed if we don't hear from you within 24 hours.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043126765934'>IMG-20200712-WA0011.jpeg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1298419