Subject: New Reply Received - Order No.: 6497251394
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 07 Jul 2020 11:53:22 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Order No.: 6497251394  Ticket comment <div>Dear team,<br>
<br>
Please note that the order was delivered to the below details as provided:<br>
 
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	<td style="width: 596px">Sakeer Hussain</td>
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		<td>Apartment No. 4, Floor 3, Al Khalidi Building, Near Ifthar Restaurant,,undefined,Jubail City Center,JUBAIL</td>
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		<td>966506816508</td>
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Please check again from your side.<br>
<br>
Best regards,
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Akram Wahdan </span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>7/7/2020 12:52 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1247697] - Order No.: 6497251394<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Order deliver to wrong address<br>
Order Date : Jun 5, 2020<br>
Order ID: 6497251394<br>
Tracking ID: S001449849938<br>
Assistance Required: Need urgent POD<br>
<br>
Issue Description: We can see that the order is showing delivered and therefore we are asking for the POD of the receiver.<br>
<br>
Kindly arrange POD with ID proof and receiver contact number and address.<br>
<br>
Waiting for your response.<br>
<br>
Regards,<br>
Shivani<br>
<br>
 </div>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">On Sun, 5 Jul at 1:52 PM <span class="separator">, Babyshop &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Order deliver to wrong address<br>
Order Date : Jun 5, 2020<br>
Order ID: 6497251394<br>
Tracking ID: S001449849938<br>
Assistance Required: Need urgent POD<br>
<br>
Issue Description: We can see that the order is showing delivered and therefore we are asking for the POD of the receiver.<br>
<br>
Kindly arrange  POD with ID proof and receiver contact number and address.</span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator">Waiting for your response.<br>
<br>
Regards,<br>
Shivani</span></div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator">On Fri, 3 Jul at 7:43 PM <span class="separator">, Babyshop &lt;[email-masked]&gt; wrote: </span></span>

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<span class="separator"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Order deliver to wrong address<br>
Order Date : Jun 5, 2020<br>
Order ID: 6497251394<br>
Tracking ID: S001449849938<br>
Assistance Required: Need urgent POD<br>
<br>
Issue Description: The order was shipped on Jun 7, 2020 and delivered on 28 June, 2020.<br>
Now, customer reported that she did not receive the order.<br>
<br>
We request you to please share the POD with ID proof and receiver contact number and address.<br>
<br>
Regards,<br>
Shivani</span></span><br>
<br>
 </div>
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<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator">On Thu, 2 Jul at 3:26 PM <span class="separator">, Babyshop &lt;[email-masked]&gt; wrote: </span></span></span>

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<div dir="ltr">
<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Order deliver to wrong address<br>
Order Date : Jun 5, 2020<br>
Order ID: 6497251394<br>
Tracking ID: S001449849938<br>
Assistance Required: Need urgent POD<br>
<br>
Issue Description: The order was shipped on Jun 7, 2020 and delivered on 28 June, 2020.</span></span></span></div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">Now, customer reported that she did not receive the order.</span></span></span></div>

<div dir="ltr"> </div>

<div dir="ltr"><span class="separator"><span class="separator"><span class="separator">We request you to please share the POD with ID proof and receiver contact number and address.<br>
<br>
Regards,<br>
Shivani</span></span></span></div>
</div>

<div class="freshdesk_quote">
<blockquote class="freshdesk_quote">
<span class="separator"><span class="separator"><span class="separator">On Fri, 26 Jun at 8:44 PM <span class="separator">, Babyshop &lt;[email-masked]&gt; wrote: </span></span></span></span>

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<div dir="ltr"><span class="separator"><span class="separator"><span class="separator"><span class="separator">Hi Team,<br>
<br>
Problem Statement: Late delivery<br>
Order Date : Jun 5, 2020<br>
Order ID: 6497251394<br>
Tracking ID: S001449849938<br>
Assistance Required: Need urgent delivery<br>
<br>
Issue Description: The order was shipped on Jun 7, 2020 but still not delivered to customer.<br>
<br>
Please deliver the order on priority.<br>
<br>
Regards,<br>
Shivani</span></span></span></span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1247697