Subject: New Reply Received - Returns
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 03 Jul 2020 18:00:18 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">This is what you have been telling me for the past 3 months now. And all I keep getting is repetitive emails from you saying the same rubbish and giving me stupid reasons.<div dir="auto"><br></div>
<div dir="auto">How hard is it to just process the refund? Surely doesn't have to take 3 months and counting </div>
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<div>On Fri, Jul 3, 2020, 4:18 PM Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Syed,<br>​</div>
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<div>Thank you for your response.</div>
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<br style="box-sizing:border-box"><div>We are really sorry for the inconvenience caused to you, but this is not typical of the experience we offer.</div>
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<div>We have forwarded your feedback to our team and they are going to make sure this will not repeat in future again.</div>
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<div>We have again forwarded your issue to our concern team. Please allow us some time to work and get this issue fixed for you. Once we will get any update we will get back to you.<br><br style="box-sizing:border-box">
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/797604