Subject: Re: Refund issue- 8374114102
From: Shivani Rani <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 3 Jul 2020 02:35:16 -0700 (MST)

Hi Team, 

Any update on this. 

Regards, 
Shivani 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Malik Ismail" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shivani Rani" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "lessin kumar" <[email-masked]>, "Rashid Kaskar" <[email-masked]>, "Harish thakor" <[email-masked]> 
Sent: Sunday, June 28, 2020 11:13:37 PM 
Subject: Re: Refund issue- 8374114102 

Hi Malik, 

Please assist. 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "lessin kumar" <[email-masked]>, "Rashid Kaskar" <[email-masked]>, "Harish thakor" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shivani Rani" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, 31 May, 2020 21:27:23 
Subject: Re: Refund issue- 8374114102 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 19 May, 2020 16:01:04 
Subject: Refund issue- 8374114102 

Hi Team, 

Ticket number: 797604 
Problem Statement: Refund issue 
Order Date: Mar 25, 2020 
Order ID: 8374114102 
RMA: 42947010 

Assistance Required: Need urgent refund. 

Issue Description: The refund for this order is showing "BANK_TRANSFER_IN_PROGRESS" and we have updated the customer bank details. 

We have already escalated this case to concern team but did not get any response so far. 

Kindly check and advise. 

Thank you for your help! 

Regards, 
Shivani