Subject: New Reply Received - Fwd: Fw: Order confirmed!
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 02 Jul 2020 10:59:36 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Fwd: Fw: Order confirmed!  Ticket comment <div dir="auto">Hello Splash team,after receiving your mail we went to Mushrif Mall Splash oulet but there they refused to take back our items according to them its not shown in their system so they cant take it back,its been 1.5 months we are trying to exchange or replace our items due to size issue other than that we always trust in product quality and appreciated them too. Inshort,case is not resolved and kindly help us out.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, 24 Jun 2020, 7:31 pm Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div dir="ltr">
<div>Hi hadia zeb,<br><br><br><br>
</div>
<div>Your friends,</div>
<div>The Splash Support Team</div>
<div>
</div>
<div>
<div style="width:100%;font:13px 'Helvetica Neue',Helvetica,Arial,sans-serif">
<hr style="height:0;border:0;margin-top:20px;border-top:1px solid #ccc">
<span style="font-family:Arial,sans-serif;color:#333;font-weight:bold">
      <div> How would you rate your overall experience?</div>
</span>
<table cellspacing="0" cellpadding="0" style="table-layout:fixed;margin-top:10px">
<tbody>
<tr>
            <td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#4e8d00"></td>
            <td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#f1db16"></td>
            <td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#e7340f"></td>
</tr>
<tr>
<td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#e6efdd">
<a href="https://helpae.splashfashions.com/support/custom_surveys/4a1e75373b66657b1ba31f084dc76e97/extremely_happy/new" rel="noreferrer" style="margin:0;padding:5px;text-decoration:none;display:block" target="_blank">Extremely satisfied</a>
</td>
<td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#fdfae2">
<a href="https://helpae.splashfashions.com/support/custom_surveys/4a1e75373b66657b1ba31f084dc76e97/neutral/new" rel="noreferrer" style="margin:0;padding:5px;text-decoration:none;display:block" target="_blank">Neither satisfied nor dissatisfied</a>
</td>
<td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#fce3e0">
<a href="https://helpae.splashfashions.com/support/custom_surveys/4a1e75373b66657b1ba31f084dc76e97/extremely_unhappy/new" rel="noreferrer" style="margin:0;padding:5px;text-decoration:none;display:block" target="_blank">Extremely dissatisfied</a>
</td>
</tr>
</tbody>
</table>
</div>
</div>
<div><br></div> </div>
<br>

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1082660