Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 01 Jul 2020 13:22:16 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="ltr">
<div>Hello Max team</div>
<div><br></div>
<div>I would never order your items again online so no worries how you are going to perform</div>
<div>This is really disappointing that you couldnt resolve a complain in 2 months</div>
<div><br></div>
<div>You have two options</div>
<div>Let me know if this will work</div>
<div>1. I will order products for same amount or higher - If its higher i will pay the difference. Deliver to me asap as COD</div>
<div>2. You can return money to my account</div>
<div><br></div>
<div>Let me know what works for you. if i dont receive a response on above by tomorrow please allow me to register complain on consumer </div>
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<div>Regards</div>
<div>Salija</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Wed, Jul 1, 2020 at 2:30 PM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div>Hi Salija,</div>
<div>
<div><br></div>
<div>Thank you for your response.</div>
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<br style="box-sizing:border-box"><div>We are really sorry for the inconvenience caused to you, but this is not typical of the experience we offer.</div>
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<div>We have already forwarded your issue to our concern team. Once we will get any update we will get back to you.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/935480