Subject: New Reply Received - Return
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 29 Jun 2020 12:58:44 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Return  Ticket comment <div dir="auto"><div>Hi, is there any chance you are taking returns for older orders. Because of Corona, the returns were halted, so I want to request a return for item from my below order<br><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div>On Wed, 13 May 2020, 2:24 pm Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Elsa,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>We would like to inform you that as a precautionary measure, local and national authorities have advised establishments not to take any returns. We sincerely apologize for not being able to take your returns due to these preventive measures &amp; guidelines.<br><br>Your safety is of utmost importance to us. Our number one priority will always be the health and safety of you, our customers and our own people.<br><br>We will accept the return of the item once the restriction will be over.<br><br>Feel free to get in touch with us for any further assistance.<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/921137