Subject: New Reply Received - Re: Complaint on Order No 9773073110
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 29 Jun 2020 12:29:06 +0000

Hi Shivani Rani,  The customer has responded to the ticket.  Re: Complaint on Order No 9773073110  Ticket comment <div>Hi Care Team,</div>
<div><br></div>
<div>I have been to Yas Mall Centre point to return the item as advised in below email. But unfortunately they weren’t able to proceed with the collection in the system as it was beyond refund period</div>
<div><br></div>
<div>So please arrange the collection through Aramex from Shahama at the earliest possible </div>
<div><br></div>
<div>Thanks </div>
<div><br></div>
<div>Haseeb Hassan</div>
<div>
<br><div dir="ltr">Sent from my iPhone</div>
<div dir="ltr">
<br><blockquote></blockquote>
</div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 27 Jun 2020, at 2:18 PM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
</div>
<blockquote><div dir="ltr">
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div>
<div>Hi Haseeb,</div>
<div><br></div>
<div>Thank you for your response.</div>
<div><br></div>
<div>We would like to inform you that you can drop off your return to any (Babyshop) store. Here’s what you need to do.<br><br>· Visit your nearest store: Wrap your returns in their original shipping packaging and bring it along with your invoice to any (Babyshop) store.<br><br>· Hand over your return: An authorised staff member will take your package and hand you an acknowledgement receipt. Please keep this safe.<br><br>· Receive your refund: After we check your returns, we'll process your refund. If you’ve paid by cash, you can ask for a cash refund. It can also be refunded to your My Credit account for online purchases. If you’ve paid by card, you can receive a refund to your card.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your friends,<br>The Support Team<br><br>
</div>
<div><br></div>
<div>
<br><br><br><br>
</div>
</div>
<div><div><br></div></div>
</div>

	

</div>
</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1203120